I would like to personally thank you for a job well done. Your technician was very nice and explained the whole process to us. He was very clean and did not leave any mess. I would highly recommend your business and the technician to my neighbors and friends. I look forward to doing business with your company again. Hope you all have a wonderful holiday season.
Dear Priority Plumbing & Air Owners and General Manager,
I am writing this letter to let you know that your Technician provided excellent services when he came to do the annual maintenance on my three properties.
The technician used easy to understand terms to explain the problem for one unit that needed to be replaced. He showed me the readings on the units to make sure they were within working ranges. The Technician answered my questions and my concerns.
It is great to know that your company has competent technicians to do good work. Thank you very much.
This letter comes to you with heartfelt thanks and sincere appreciation for the outstanding workmanship provided to me from your staff.
First, I would like to point out that your incredible staff is completely professional, personable, patient, cheerful coupled with a sense of humor, extremely knowledgeable, willingness to answer all questions and all provide top notch quality care.
I have lived in this town for the past twenty-five years and I have never experienced a group of professional workers that sign their work with excellence.
I am very grateful to all of you. You have shown me that I can feel confident with the workmanship provided by Priority Plumbing & Air.
Thank you all for being so wonderful to work with.
This letter is to express my complete satisfaction with services provided by Adam Thompson this morning.
I have lived in my home since December of 2002 and done very little in the way of preventative maintenance.
Adam thoroughly explained all areas of concern, replaced worn parts, answered all my questions and conducted himself as a true professional.
I take great pride as an Investigator performing my duties. It was a pleasure to witness the technician and your Company exceeding my expectations and sharing the same sense of pride. As respective members of the BBB, I will gladly make referrals to my associates and call again should I need your assistance.
Michael L. Yepko
VLSS, Inc., a Nevada Corporation
I recently had the pleasure of meeting your employee when he came to do a maintenance agreement for your company. He was very courteous and knowledgeable in his profession, so much so that I agreed to a 6 year maintenance contract with your company. He impressed me with his ability to communicate with me in terms that I could understand (I am not a hands-on person).
I hope that you realize how valuable this man is to your company and how your company benefits from this kind of dedicated employee.
Dear Sir or Madam,
Yesterday, one of your Maintenance Technicians came to my home to check my air-conditioning and heating system.
He called to see if he could come a little early and I told him ok. When he got here he presented a neat and professional appearance and interacted with me in the same manner. He explained to me what he was going to do and then he did it. He showed me faults in my system and recommended corrections, which I did. When he finished he told me about your annual maintenance program and I signed me up. It all made sense the way he presented it.
I believe that he is the best and most professional service person I have ever had in my home and would highly recommend him and your company to anyone who needs your services. If you ever need someone for one of your potential customers to speak to about you company and the quality of service you provide please have them call me.
Thank you again for the good service you provided.
I wish to thank your company for initiating contact with us regarding a check up for our air conditioning system. The man who called was most informative without being "pushy." He's supervision was very efficient in double checking the pertinent information.
The young man from Laos, is an exceptional employee. He was very agreeable to removing his shoes when he came into our house to check the vents. Because we have white carpet we never wear shoes in the house. Many repair men refuse to do this.
He was extremely thorough and was very patient in explaining what he was doing and the parameters of normal functioning. He pointed out this problem with out A.C. and checked with your office on when the fan motor could be replaced.
Then he made an appointment for Wednesday May, 31 2nd showed up on time to do the work. We were very favorably impressed by his courtesy and efficiency.
This is to let you know that technician, Mr. Troy Barnes, is a very valuable employee in your company. He should be rewarded. He is very respectful, courteous, listens to customer concerns and works hard to do the job.
We, Maria and Terence Kisby, are very happy with his service. This is the 2nd time he has helped us with the yearly a/c check-up. We hope to have his service next year.
Maria & Terence Kisby